Privacy Policy
Last updated: 19 May 2026
1. Introduction
New Trade Limited ("NTL", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the New Zealand Privacy Act 2020.
2. Who We Are
NTL is a workplace wellness consulting business based in Havelock North, Hawke's Bay, New Zealand. You can contact us at:
Email: info@newtradelimited.com
Phone: 029 023 56860
Address: 61 Simla Avenue, Havelock North, Hawke's Bay 4130
3. What Information We Collect
We collect personal information when you:
- Submit our contact form (name, email, phone, company, and any details in your message)
- Contact us by email or phone
- Engage our services as a client or prospective client
- Subscribe to communications from us
We may also collect basic technical information such as your IP address, browser type, and pages visited through standard website analytics.
4. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and requests
- Provide our wellness consulting services
- Communicate with you about services you have engaged
- Improve our website and services
- Meet our legal and professional obligations
We will only use your information for the purpose for which it was collected, unless we have your consent to use it for another purpose, or we are otherwise permitted by law.
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may disclose your information to service providers who help us operate our business (for example, email and website providers) under appropriate confidentiality arrangements, or to authorities where required by law. If we engage you as a client, we may share information with associate practitioners or partners involved in delivering services to you, with your knowledge and consent.
6. How We Store and Protect Your Information
Your personal information is stored securely using reasonable technical and organisational measures. We retain personal information only for as long as necessary for the purpose it was collected, or as required by law.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any information that is inaccurate
- Withdraw consent for ongoing communications
To exercise any of these rights, please contact us at info@newtradelimited.com.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors interact with our content. You can disable cookies in your browser settings if you prefer.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us first at info@newtradelimited.com so we can address it. If you remain dissatisfied, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date.